Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
One of the controversies in the runup to this NFL season has come from the league’s running backs who have criticized how contract negotiations between teams and the league's top rushers have been going. For example, Saquon Barkley, Tony Pollard and Josh Jacobs have failed to negotiate extensions to their…
Even as bankers urge companies, especially publicly traded, to return to their sprawling office complexes because commercial loan delinquency rates are the highest since the pandemic began, remote work is now firmly embedded in work culture. While financial puppeteers pull market strings on the ground, there's no question that workers…
Education as a profession has hit a 50-year low, with record numbers of educators calling it quits—or wanting to. Is the system killing the survivors? It’s that time of year again: back to school for America’s students, teachers, counselors, administrators and support staff. But for many schools, it’s not back…
Employees seem to be following a pattern of professional detachment. Since the beginning of 2020, Gallup's worker engagement polls have shown steady employee-organization distancing. In the last three years, employee engagement levels dropped four percentage points. Given it can take nearly six months to break even after hiring and onboarding…
There's no shortage of opportunities to make a bag in the fast-paced world of independent artists, influencers, and content creators. However, the fear of partners and third parties stealing your hard-earned money is a real thing in our community. We've all heard stories of iconic artists and groups like NWA,…
Ivy League universities are renowned for their academic excellence, rich histories, and unparalleled networking opportunities. However, the application process for Ivy League schools is more competitive than ever before, requiring students and parents to take a strategic and proactive approach in order to build a standout applicant profile. If your…
Empathy is the transformative force in business and life that allows leaders and managers to empower those around them. Beyond numbers and profits, understanding and connecting with others on an emotional level is a hallmark of exceptional leadership. This article delves into the power of empathy in the business arena…
Businesses don’t exist in a vacuum. Every company, no matter what its niche, is part of a broader community that includes its partners, customers and even other businesses in its industry and geographic area. That’s a lot of people that you can (and should) connect with on a regular basis…
If only I could share with you the variety of cringe-worthy customer service moments I uncover as a customer service consultant and turnaround expert! But, of course, I need to tread cautiously here as I don't want to risk violating client confidentiality.Let's just say there are many different ways companies…
“World-leading businesses think about what the brand stands for, what it stands against and where it should go next.” So says Interbrand introducing its 2023 survey of best global brands. Wondering what a brand is worth? The Interbrand report rates the top 100 brands for 2023 and estimates their value.…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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