Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
You’re on the hook for a high-stakes presentation. You’ve prepared your strategy, crafted three tight-and-bright key messages and designed visually appealing slides. After all this preparation, you might be tempted to arrive just in time to make a big entrance. Do that and you’ll miss an opportunity to light up…
We give quite a bit of thought to first impressions as we start a job – and not nearly enough to last impressions when we’re leaving one. Years ago, I reached out to a fairly prominent CEO to get a reference for an individual who was in the final stages…
Within seven seconds, your resume is scanned through and tossed into the rejected pile, or taken into consideration for an interview. The determining factors? Concise language, quantifiable achievements, and a jaw-dropping headline on the first page that will convince recruiters and hiring managers that you are truly a one-of-a-kind candidate.…
What the EEasy Lid is to jars and the Loona is to urinals, Emulait is to breastfeeding. On its website, the company describes its mission as “ the gap between breast and bottle” in an effort to make breastfeeding accessible to every woman. With the help of an app, available…
In the frenetic world of business, where every entrepreneur dreams of explosive growth, few comprehend the nuanced dance of scaling gracefully. As Bill Gates once mused, "Your most unhappy customers are your greatest source of learning." Rapid growth often magnifies both the strengths and weaknesses of a business. But how…
Six months after China lifted Covid-19 restrictions and reopened its borders, visitors are staying away in droves. The Wall Street Journal reported last week that Shanghai’s and Beijing’s airports are nearly deserted. In the first half of 2023 less than a quarter of visitors travelled there compared to 2019. The…
Somaya Faruqi left Afghanistan two years ago, at age 19. Today she is seizing the opportunity to advocate for girls’ education on a global stage — and sharing messages the world needs to hear. By Jelena Borak Two years too long: girls’ education still banned in Afghanistan Two years ago,…
I'm sure we've all had moments where we let our pride and ego get in our own way of success. I'll be the first to admit that this has been something I've been working on.In a world where we tend to overly glorify the accumulation of fame, power and resources,…
There’s no doubt that artificial intelligence is the future of customer service. AI has shown up everywhere in recent months, even taking fast food orders in drive-thrus. And with it come many ethical gray areas and calls to slow down the speed of its development. One of the biggest opportunities…
Radius Recycling (SCHN), recently named the world’s most sustainable company, is a $2.5 billion organization with more than a century’s expertise in metals recycling. As one of North America’s largest manufacturers and exporters of recycled metal products, the company’s integrated operating model advances a circular economy where metals never become…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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