Overflowing public trash cans: Gone. Trudging to City Hall for a license: Done. Circling city blocks to find parking: Don't have to worry about that, either.All of these examples are potential benefits of smart cities — that is, cities that use technology to improve efficiency, growth and well-being for individuals and organizations. These cities, which are already developing globally, are…
The world of marketing is undergoing a paradigm shift with the rise of Web3 technologies. This decentralized internet model, characterized by blockchain-based platforms, decentralized applications (dApps) and a strong focus on user privacy, has paved the way for innovative marketing strategies that cater to an increasingly savvy audience.As an entrepreneur,…
Changing weather patterns, disruptive floods and unprecedented forest fires have all dominated headlines over the past few years. Combined with continued warnings about the detrimental effects of climate change overall, these events have raised consumer awareness of the impact daily purchases have on the environment and society as a whole.Sustainability…
People are scared of generative AI, but the future is safe and bright if you prepare now.I recently published an expert roundup on the benefits of generative AI. Some people worried about bias and political agendas, while others thought jobs would disappear and technocrats would hoard all wealth. Fortunately, we…
Leaders need to care about bias because it directly impacts organizational success, employee well-being and overall inclusivity. Bias can cloud judgment and lead to flawed decision-making processes. When we choose not to manage bias in the workplace, it can create a hostile or unwelcoming environment, leading to decreased employee engagement…
The pandemic caused people around the world to reevaluate their careers. For Kayli Kunkel, a layoff from her corporate job led her back to her roots. Inspired by her childhood experiences spending time in nature, Kayli created Earth & Me, the first zero-waste store in Queens, New York.Earth & Me…
Talking on the telephone with customers is a pretty unflashy form of customer service interaction. And as a customer service consultant, trainer, and eLearning training designer, I can sense how its importance is getting overlooked more and more.Too bad: The telephone's ability to provide human-on-human interaction with real-time cues continues…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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