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How To Navigate The ‘Shrinkflation’ Economy While Protecting Quality And Brand Promise
You’ve seen the headlines and felt the pressures of the realities of a post-pandemic economy. As businesses flex their creative…
Unveiling The Ultimate Secret To High CSAT And NPS Scores
If there really is a secret to getting higher CSAT and NPS scores, I believe it is this: Always do…
3 Ways To Mitigate Anxiety Of Passing On The Torch When Planning An Exit
Stepping away from a company you built is hard—really hard. You’re faced with a mix of emotions, not to mention…
The Financial Risks And Uncertainties Of Owning A Small Business
When you own and run a small business, you already know that many risks are involved. It's important to understand…
CCNY, MIT Top New University Rankings Based On Economic Value
A recent college ranking system lists the City College of New York (CCNY), the founding campus of the City University…
Building A Startup In The Pre-Market Phase
The truth is, we’re not quite there yet. While the term “quantum computing” trips easily off the tongues of policymakers,…
Allyship Starts With The Most Marginalized First
In diversity work, it is critical that allyship focuses on the most marginalized communities first. When we focus on issues…
The Rise Of Pet-Inclusive Workplaces: Implications For Leaders
Working from home can have its advantages and disadvantages. After all, it’s often more convenient than commuting to the office.…
The Power Of Reciprocal Appreciation
In today’s rapidly evolving, interconnected world, the principle of reciprocity stands out as a pivotal tenet for effective leadership. Reciprocity…
Diversity Pay Gaps: Time For Intentional Inclusion
Congratulations Coco Gauff on a well earned victory at the US Open, making history as the youngest winner since Serena…