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Best Brands For Customer Service 2024 Methodology
As products and services become increasingly accessible online—sometimes exclusively—high-quality customer service can seem like an antiquated notion. But some companies…
From The Ballpark To The Boardroom: Lessons From America’s Pasttime
By Ben Zimmerman, president at SmartMedia Technologies. In the wide world of sports, few events rival the lore and (dare…
The Problem Isn’t How Much We Work – It’s How We Work, Period.
The corporate wellness market is booming. Valued at $56.6 billion in 2022, it’s expected to exceed $100 billion in ten…
5 Tips To Help Small Businesses Compete In Today’s Digital Landscape
Pavel Stepanov is the founder of Virtudesk. He talks about business development and outsourcing. The quickly evolving digital landscape demands…
A Blueprint For Expanding Apprenticeships
Confidence in higher education is falling, and with it college enrollment. Many prospective students are no longer confident that a…
The Role Of Technology And The Gig Economy In Contact Center Evolution
Tyler is COO of Agents Only, a GigCX platform disrupting the contact center industry. It was over 10 years ago…
What Could Happen If We All Got More Curious About Opposing Views?
Let’s face it. Parts of our society are starting to resemble a dumpster fire. Neighbors scream at each other at…
5 ChatGPT Prompts For Client-Winning Sales Meetings
When you’ve booked a meeting with a prospect that could mark your next big client, it’s important to get it…
Despite Corporate Cost-Cutting, CEOs Are All In On Investing In Generative AI
Amidst economic uncertainty and companies enacting belt-tightening measures, including layoffs, business leaders are doubling down on their investments in automation.…
How EduFi Hopes To Help Pakistani Students Extend Their Education
Pakistan has a problem: it is struggling to keep its young people in education, largely because so many families cannot…