They pass a talking radish around the circle sharing stories of food. More than a dozen people have gathered in…
It shouldn’t be unexpected that as we get closer and closer to political silly season – and then further and…
The world has become a scary place: the pandemic, the war, supply chain disruption, and the climate crisis have created…
Customer-obsession was the North Star of 2023, and in 2024 brands continuing to fulfill that promise via building trust throughout…
By its very nature, the service industry is heavily geared toward creating deep, personalized customer experiences. That’s especially relevant for…
The Broadway League has some new top brass. Kristin Caskey, the executive vice president of content and creative at Ambassador…
Here are five things in tech that happened this week and how they affect your business. Did you miss them?…
There have been several recent articles by former presidents of private liberal arts colleges who are opining on the inability…
This article is the third in my three-part AI Showdown series, a competition in which I put the top generative…
In a year when higher education saw numerous retirements, resignations, and ousters of high-profile college presidents, 2023 might also be…
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