{"id":9520,"date":"2023-08-15T14:56:31","date_gmt":"2023-08-15T14:56:31","guid":{"rendered":"https:\/\/mysourcefunding.com\/startups\/uber-and-lyft-drivers-have-some-advice-for-autonomous-vehicles-set-to-swarm-the-streets\/"},"modified":"2023-08-15T14:56:33","modified_gmt":"2023-08-15T14:56:33","slug":"uber-and-lyft-drivers-have-some-advice-for-autonomous-vehicles-set-to-swarm-the-streets","status":"publish","type":"post","link":"https:\/\/mysourcefunding.com\/?p=9520","title":{"rendered":"Uber and Lyft Drivers Have Some Advice for Autonomous Vehicles Set to Swarm the Streets"},"content":{"rendered":"<div>\n<p><span class=\"lead-in-text-callout\">Take a walk<\/span> around San Francisco this summer and you\u2019ll see something curious: Jaguar SUVs and Chevrolet hatchbacks driving around with no one inside. The ghostly vehicles are owned and operated by Google spinoff Waymo and General Motors subsidiary Cruise. Soon there will likely be a lot more of them, because last week, the companies received a state regulator\u2019s permission to operate paid robotaxi services anywhere in the city around the clock, after years and billions spent on testing and development.<\/p>\n<figure data-testid=\"IframeEmbed\" class=\"IframeEmbedWrapper-sc-dRedg kSrFfN iframe-embed\"><\/figure>\n<p class=\"paywall\">San Francisco\u2019s 10,000-odd Uber and Lyft drivers have already gotten used to sharing the road with trainee machines designed to make their work obsolete. From that front-row seat they have watched the robots trigger on-road drama that has angered city officials, as the self-driving vehicles have blocked fire trucks, emergency vehicles, and city buses, and caused jams by \u201cfreezing\u201d in traffic.<\/p>\n<p class=\"paywall\">WIRED spoke to 10 drivers who work in San Francisco about what they\u2019ve seen of the robot taxis so far and how they expect them to handle the rigors of public service\u2014vomit splatters and all. Ride-hail drivers have watched with amazement, disgust, and a \u201cwho cares?\u201d attitude often found among those accustomed to the job precarity and algorithmic whims of platforms such as Uber and Lyft. And they offered up a bunch of advice to the newbie robots driving alongside them. Some was friendly, some not at all.<\/p>\n<p>Sometimes You Gotta Bend the Rules<\/p>\n<p class=\"paywall\">Robotaxis are generally programmed to follow the letter of the law\u2014Waymo spokesperson Julia Ilina says its cars are designed to display \u201cpolite, considerate, and defensive driving.\u201d But ride-hail drivers say that sometimes the rules of the road need to be fudged. \u201cRideshare passengers are spoiled. They\u2019re used to getting picked up right where they are,\u201d says Alex Popovics, who has been driving for Uber and Lyft in San Francisco for five years. When forced to choose between briefly blocking a driveway (technically a ticketable offense) and loading passengers in the middle of traffic, he\u2019ll sometimes opt for the former. Human drivers make trade-offs like this constantly, he says, whereas the AI-powered cars he\u2019s observed seem less flexible.<\/p>\n<p class=\"paywall\">Sometimes lawbreaking is the only option. Ride-hail driver Glauco Marinho recalls picking up passengers on New Year&#8217;s Eve near San Francisco\u2019s City Hall. A street was closed for a party, requiring drivers to make a technically forbidden U-turn. Marinho had to make his around a robotaxi idling in the middle of the road, hazard lights flashing, apparently paralyzed by its own lawfulness. \u201cIt was creating some chaos because there were a lot of drunk people walking back and forth, so there wasn&#8217;t a lot of space to maneuver around the stopped car,\u201d he says.<\/p>\n<p class=\"paywall\">Ilina, the Waymo spokesperson, acknowledged that being a good driver occasionally means being a scofflaw. The company&#8217;s robotaxis might sometimes, she says, cross a double yellow line in order to maintain a safe distance from other road users, including cyclists.<\/p>\n<p>Good Luck Keeping That Upholstery Clean<\/p>\n<p class=\"paywall\">Being a good ride-hail driver requires being an expert at reading not just roads, but people. After Popovics spent four hours trying to scrub projectile vomit off the ceiling of his car, he hired a cleaning service and started paying closer attention to passengers\u2019 intoxication levels. Now, after greeting each passenger, he asks them how they\u2019re doing. \u201cNot because I want to know about them,\u201d he says. \u201cI want to hear them speak to see if they\u2019re slurring.\u201d And he\u2019s always equipped with plastic bags, in case someone becomes queasy.<\/p>\n<aside aria-hidden=\"true\" class=\"PullQuoteEmbedWrapper-sc-EoVjf kgVYDs\">\n<div class=\"PullQuoteEmbedContent-sc-kTcfhx knYsPB\">\n<p class=\"paywall\">\u201cDriverless cars are purpose built for sex work.\u201d<\/p>\n<\/div>\n<p><span class=\"paywall\">Gabe Ets-Hokin, ride-hail driver.<\/span><\/p>\n<\/aside>\n<p class=\"paywall\">Robotaxis summoned by app have cameras and two-way voice links inside, but the cars and their overseers can\u2019t reliably gauge how intoxicated or sick a person is. Earlier this year, San Francisco officials said the companies called emergency services three times after riders fell asleep and could not be roused remotely. And vomit is just one of the body fluids ride-hail drivers have to worry about. Gabe Ets-Hokin, a San Francisco driver who writes about driving for Uber and Lyft for the website Rideshare Guy, thinks driverless cars are \u201cpurpose built\u201d for sex work. Based on his experience, even having a human driver at the wheel doesn\u2019t always prevent determined passengers from doing what they\u2019d like.<\/p>\n<figure data-testid=\"IframeEmbed\" class=\"IframeEmbedWrapper-sc-dRedg kSrFfN iframe-embed\"><\/figure>\n<p class=\"paywall\">Cruise has a cleaning fee policy and charges up to $150 for \u201cextensive liquid and smelly messes,\u201d including vomit. Waymo spokesperson Ilina says (human) workers use cameras inside the company&#8217;s vehicles to determine if a cleaning is needed before or after rides, and that robotaxis are always cleaned when they return to home base for charging or maintenance.<\/p>\n<p>Watch Your Back<\/p>\n<p class=\"paywall\">Some San Franciscans hunt driverless cars for sport. In July, road safety activists organized the \u201cWeek of Cone,\u201d disabling the cars by sticking orange traffic cones on their hoods. Last week, the activists <a rel=\"nofollow noopener\" data-offer-url=\"https:\/\/twitter.com\/SafeStreetRebel\/status\/1689812385991979009\" class=\"external-link\" data-event-click='{\"element\":\"ExternalLink\",\"outgoingURL\":\"https:\/\/twitter.com\/SafeStreetRebel\/status\/1689812385991979009\"}' href=\"https:\/\/twitter.com\/SafeStreetRebel\/status\/1689812385991979009\" target=\"_blank\">promised to continue the \u201ccone-ing\u201d<\/a> now that the companies are poised to expand their paid ride service in the city.<\/p>\n<aside aria-hidden=\"true\" class=\"PullQuoteEmbedWrapper-sc-EoVjf kgVYDs\">\n<div class=\"PullQuoteEmbedContent-sc-kTcfhx knYsPB\">\n<p class=\"paywall\">\u201cSometimes I look at robotaxis and my blood runs a little cold.\u201d<\/p>\n<\/div>\n<p><span class=\"paywall\">Jason Munderloh, ride-hail driver.<\/span><\/p>\n<\/aside>\n<p class=\"paywall\">Ride-hail driver Jason Munderloh has seen kids at the bus stop jumping into the street to harass the cars and test their robot reflexes. \u201cThe youth; they\u2019re our inspiration,\u201d he says. While some are seeking only teenage hijinks, others are motivated by distrust toward Big Tech. \u201cAs San Franciscans, we\u2019ve seen many conspicuous tech-driven changes, and our lives keep getting worse,\u201d Munderloh says. \u201cSometimes I look at [robotaxis], and my blood runs a little cold.\u201d<\/p>\n<p>Always Expect the Unexpected<\/p>\n<p class=\"paywall\">Self-driving cars can get tripped up by unusual traffic situations, which, in a dense, changing city subject to increasingly extreme weather, tend to be fairly common. If robocabs want to compete, they\u2019ll have to adapt. City officials have long complained about AVs blocking fire and other emergency vehicles, and they have also troubled trains and buses. A ride-hail driver who goes by Michael because he fears retaliation from ride-hail platforms recalls navigating the city during a spate of gusty storms earlier this year that shattered windows in office towers and brought robotaxis to a standstill. He remembers maneuvering around a tree that had fallen in the road, while an autonomous vehicle sat there, bewildered. On another occasion, a power outage took out a set of traffic lights, and Michael had to steer around a puzzled driverless car stopped in the intersection, hazard lights flashing.<\/p>\n<aside aria-hidden=\"true\" class=\"PullQuoteEmbedWrapper-sc-EoVjf kgVYDs\">\n<div class=\"PullQuoteEmbedContent-sc-kTcfhx knYsPB\">\n<p class=\"paywall\">\u201cI hope they keep them away during rush hour.\u201d<\/p>\n<\/div>\n<p><span class=\"paywall\">Lydia Olson, ride-hail driver.<\/span><\/p>\n<\/aside>\n<p class=\"paywall\">Lydia Olson, another ride-hail driver, predicts that as the fleets expand, the cars\u2019 limitations\u2014familiar to professional drivers\u2014will become more widely known. She recalls getting stuck behind a self-driving vehicle stranded in the middle of a busy intersection, the last turn-off before a highway onramp, where robotaxis rarely drive. (Waymo is testing its vehicles on freeways in the Bay Area.) \u201cPeople are going to get a really good look at where the technology is,\u201d she says. \u201cI hope they keep them away during rush hour.\u201d<\/p>\n<p class=\"paywall\">In a blog post this month, Waymo said that its on-road robots have \u201ca unique ability to learn from road events across the entire fleet,\u201d and that it is constantly updating its software. In a statement, Cruise spokesperson Navideh Forghani said, \u201cOur cars never get tired, distracted, or intoxicated,\u201d and that the safety of customers and others on the road was top priority.<\/p>\n<p class=\"paywall\">Some drivers say their experiences with other human drivers have them more excited about the age of robotaxis. Last year a person rear-ended ride-hail driver Sam Gormus, and he missed out on four weeks of earnings while waiting for a replacement bumper to arrive. He feels more comfortable seeing camera- and sensor-studded AVs than cars with humans at the wheel, sitting at green lights on their phones. \u201cIf I was the only human driver in the traffic, I wouldn&#8217;t be this frustrated,\u201d he says.<\/p>\n<p>The Customer Is Always Right<\/p>\n<p class=\"paywall\">Munderloh estimates that about one in five of his rides requires some level of customer service beyond simply ferrying passengers. It might be directing tourists, assisting someone with mobility issues, or negotiating a tricky pickup spot. Munderloh recently found himself near the University of San Francisco, where a passenger was trying to explain to a robotaxi that her phone had died. A human support agent responded over the cab\u2019s loudspeaker to the passenger and everyone else within earshot while the cab partially blocked the road. \u201cIt&#8217;s not just traffic that the car has to negotiate. It&#8217;s a business proposition of giving someone a ride, too,\u201d Munderloh says. (Both Waymo and Cruise have dedicated, human customer support teams available via app and in-vehicle links, and accessibility features that might help riders navigate robot rides.)<\/p>\n<p class=\"paywall\">Other drivers doubt most passengers will even notice the difference between the old and new cars. \u201cMost people want to come in and stare at their phones,\u201d says Gabe Ets-Hokin. \u201cThey treat me like I&#8217;m a robot anyway.\u201d<\/p>\n<p>You Want This Job? Have It<\/p>\n<p class=\"paywall\">Labor groups such as the Teamsters and the San Francisco Taxi Workers Alliance have blasted autonomous vehicle companies for gunning for their members\u2019 jobs. Asked what he thinks about robotaxi technology, ride-hail driver David Ireland was unequivocal: \u201cIt sucks!! It will take our jobs and income from us.\u201d But he doesn\u2019t spend too much time worrying about the robots, because he doesn\u2019t think they will truly be ready to operate as a service for several years. Many drivers predicted\u2014perhaps hopefully\u2014that they\u2019d be retired before self-driving cars could come for their jobs.<\/p>\n<p class=\"paywall\">Waymo spokesperson Julia Ilina says those drivers are right: \u201cThere will continue to be a great need for drivers over the coming years,\u201d she says, adding that Waymo will also create thousands of new roles, including dispatchers, technicians, and customer support, as it scales up its fleet. In a May interview with a <em>New York Times<\/em> podcast, Cruise CEO Kyle Vogt spun the fact that his company and others have taken longer than they hoped to get the technology working as a boon for professional drivers. \u201cAlmost a nice side effect,\u201d he said, \u201cis a lot of people know this is coming.\u201d<\/p>\n<p class=\"paywall\">Some who know this is coming simply shrug\u2014several ride-hail drivers told WIRED that they think the jobs have become too crappy to fight for, because earnings have declined over the years and there\u2019s no reward for sticking around. \u201cIt\u2019s just a gig job,\u201d says Sam Gormus, who doesn\u2019t lose sleep over being replaced by a machine. \u201cI could just quit and find something else.\u201d<\/p>\n<\/div>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>\n<br \/>Read the full article <a href=\"https:\/\/www.wired.com\/story\/uber-and-lyft-drivers-advice-autonomous-vehicles-self-driving-cars-taxis\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Take a walk around San Francisco this summer and you\u2019ll see something curious: Jaguar SUVs and Chevrolet hatchbacks driving around with no one inside. The ghostly vehicles are owned and operated by Google spinoff Waymo and General Motors subsidiary Cruise. Soon there will likely be a lot more of them, because last week, the companies [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9521,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[77],"tags":[],"class_list":{"0":"post-9520","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-startups"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Uber and Lyft Drivers Have Some Advice for Autonomous Vehicles Set to Swarm the Streets | Brandiary<\/title>\n<meta name=\"description\" content=\"Take a walk around San Francisco this summer and you\u2019ll see something curious: Jaguar SUVs and Chevrolet hatchbacks driving around with no one inside. 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