{"id":5222,"date":"2023-07-15T05:45:30","date_gmt":"2023-07-15T05:45:30","guid":{"rendered":"https:\/\/mysourcefunding.com\/leadership\/meet-the-new-chro-redefining-hybrid-success\/"},"modified":"2023-07-15T05:45:30","modified_gmt":"2023-07-15T05:45:30","slug":"meet-the-new-chro-redefining-hybrid-success","status":"publish","type":"post","link":"https:\/\/mysourcefunding.com\/?p=5222","title":{"rendered":"Meet The New CHRO Redefining Hybrid Success"},"content":{"rendered":"
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The workplace is evolving rapidly. Hybrid work models are becoming the norm, as I tell the dozens of leaders who contact me every month to figure out their future of work plans. Forward-thinking leaders like Jeri Herman, Chief People Officer at Cengage Group, Lisa Crawford, Chief Human Resources Officer at Precisely, and Michelle Jones-Johnson, EVP and CHRO for CareQuest Institute for Oral Health, are at the forefront of this revolution. I recently interviewed Crawford, Jones-Johnson, and Herman on their innovative approaches to hybrid work.<\/p>\n

Hybrid Work Benefits<\/h2>\n

For Cengage Group, the benefits are employees valuing flexibility, accessing skilled talent, and reaching diverse candidates. \u201cEmployees strongly value flexibility. We\u2019ve heard this time and time again from employees in our annual engagement survey and in live forum discussions,\u201d Herman says. \u201cHybrid\/remote work provides us as an employer a greater talent field, which is incredibly beneficial especially when hiring for jobs with a very specific skill set.\u201d<\/p>\n

Crawford realized early on the numerous benefits of remote work for both employees and organizations. Employees gain more control and flexibility over their lives without long commutes. This flexibility appeals to top talent, expanding candidate pools globally.<\/p>\n

For Jones-Johnson\u2019s nonprofit, the benefits include \u201cthe ability to strengthen organizational capabilities through expanded talent pools. Hybrid work allows for broader opportunities to source talent without geographic boundaries allowing for greater focus on skills and expertise required for the most critical roles within the organization.\u201d She adds that \u201cGreater collaboration and innovation can be fueled by the diverse experiences of individuals within the organizations. Hybrid\/virtual work has challenged organizations to think differently about the way in which teams are defined, engaged and created. It requires everyone to have different skills, tools and resources relative to communication, listening, problem solving and conflict resolution.\u201d<\/p>\n

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Challenges of Hybrid Work<\/h2>\n

Yet with these benefits come challenges, especially maintaining human connection across a dispersed workforce. Crawford emphasizes that \u201chuman connection is a surprisingly easy problem to solve if you invest the time in it.\u201d Leaders empower managers to foster team bonding through virtual and in-person meetups. All-hands meetings, internal social networks, and employee recognition programs combat isolation and keep remote workers engaged.<\/p>\n

For Cengage Group, challenges include onboarding new employees, providing informal connection opportunities, and helping employees disconnect. \u201cYou must teach leaders to lead differently,\u201d says Herman. \u201cManaging by walking around is a fallacy in a hybrid environment. Leaders need to be more intentional about checking in, setting clear goals, and giving recognition.\u201d<\/p>\n

Jones-Johnson notes that \u201cOrganizations must retrain their leaders to manage differently in a hybrid\/virtual organization where \u2018face-time\u2019 isn\u2019t the driver of perceived productivity and building trust takes center stage as the basis for building effective relationships between employees and managers.\u201d She notes that \u201cThe ability to set clear expectations, measure results and outcomes of performance and engage in effective coaching and mentoring require managers to acquire different skills than those deemed effective in more traditional workplace settings.\u201d Her nonprofit overcame challenges through transparency, technology, and culture. \u201cWe were open about challenges, invested in digital tools, and focused on our values of equity, leadership, innovation and collaboration to drive efforts towards work-life balance.\u201d Adapting performance management was crucial: \u201cBecause you don\u2019t have people right there in the same space, you have to focus on outcomes and results and establish clear and specific metrics.\u201d Investing in collaboration technology is key. Precisely provides platforms like Microsoft Teams, Zoom, and Slack to enable seamless communication. At the same time, \u201corganizations no longer have the ability to deprioritize the importance of culture-building efforts,\u201d says Jones-Johnson.<\/p>\n

The Future for HR Leaders<\/h2>\n

The role of HR leaders is evolving with the workforce. Crawford sees HR leadership as \u201cdriving the success of the business\u201d by finding and supporting top talent in a remote environment. Keeping hybrid and remote employees \u201cengaged and motivated\u201d requires flexibility, creativity, and a dedication to company culture.<\/p>\n

For Jones-Johnson, the CHRO role now focuses on employee wellbeing, managing geographically dispersed workforces, redefining performance management, leveraging technology, and building an inclusive culture. \u201cWellbeing and a sense of belonging are so critical right now,\u201d she says. \u201cIf employees don’t feel supported, the organization will suffer.\u201d<\/p>\n

For Herman, HR leaders must listen, learn, and bring best practices to enable leaders, who ultimately drive the employee experience. \u201cBeing a good people leader isn\u2019t the job of HR,\u201d says Herman. \u201cHR provides resources and tools, but managers need to build trust, give clear guidance, and help employees feel connected to the team and company culture.\u201d<\/p>\n

Conclusion<\/h2>\n

These leaders prove that, with the right mindset and dedication, the challenges of hybrid work can be overcome and the benefits leveraged. Thanks to technology, innovative thinking, and a focus on people, the future of work can be flexible, collaborative, and accessible from anywhere. The future workplace must continue adapting to change, as employees and businesses evolve.<\/p>\n<\/div>\n

Read the full article here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The workplace is evolving rapidly. Hybrid work models are becoming the norm, as I tell the dozens of leaders who contact me every month to figure out their future of work plans. Forward-thinking leaders like Jeri Herman, Chief People Officer at Cengage Group, Lisa Crawford, Chief Human Resources Officer at Precisely, and Michelle Jones-Johnson, EVP […]<\/p>\n","protected":false},"author":1,"featured_media":5223,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[76],"tags":[],"class_list":{"0":"post-5222","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-leadership"},"yoast_head":"\nMeet The New CHRO Redefining Hybrid Success | Brandiary<\/title>\n<meta name=\"description\" content=\"The workplace is evolving rapidly. 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