{"id":14881,"date":"2023-09-21T16:58:42","date_gmt":"2023-09-21T16:58:42","guid":{"rendered":"https:\/\/mysourcefunding.com\/startups\/with-tiptop-postmates-founder-bastian-lehmann-turns-junk-into-cash\/"},"modified":"2023-09-21T16:58:43","modified_gmt":"2023-09-21T16:58:43","slug":"with-tiptop-postmates-founder-bastian-lehmann-turns-junk-into-cash","status":"publish","type":"post","link":"https:\/\/mysourcefunding.com\/?p=14881","title":{"rendered":"With TipTop, Postmates Founder Bastian Lehmann Turns Junk Into Cash"},"content":{"rendered":"<div>\n<h3 class=\"subhead3-embed color-body bg-base font-accent font-size text-align\">Billed as a \u201creverse Postmates,\u201d TipTop has launched its first app, TipTop Cash, with the promise to help shoppers resell products like used iPhones.<\/h3>\n<p><fbs-ad position=\"top\" progressive=\"\" ad-id=\"article-0-top\"><\/fbs-ad><\/p>\n<p>Bastian Lehmann spent 10 years building on-demand delivery service Postmates into a popular way to buy more products, fast. Now, he\u2019s back with a new startup called TipTop looking to do the reverse: make it easier, and more lucrative, to sell them.<\/p>\n<p>\u201cPostmates brought the whole city to you in a really effortless way,\u201d Lehmann told <em>Forbes<\/em>. \u201cHere, we\u2019re taking all the effort out of selling and making these things disappear.\u201d<\/p>\n<p>The problem, according to Lehmann, is simple: buying is now easier than selling. And while services like eBay and Facebook Marketplace offer ways to list, stage and price those items for repurchase, the hassle and uncertainty around getting a fair value means that many of us don\u2019t bother. \u201cIf you go to different websites, do all the legwork yourself, that\u2019s great,\u201d Lehmann said. \u201cBut if you don\u2019t, and you still have an old iPhone in a drawer somewhere, or the baby stroller that you promised you would sell to a friend but it never happened, at some point, all of these things become junk.\u201d<\/p>\n<p>With TipTop, Lehmann is taking a big bet on a new approach that uses software to predict the value of a product to offer a consumer instant cash, sight unseen. Its first app, released across the U.S. today and called TipTop Cash, connects to your Gmail or Amazon accounts to scan for past purchases and predict a fair value to offer for each eligible item \u2014 then pay it out and send someone to pick it up. A second service launching in November, TipTop Pay, will move that process up-front, offering you a discount on how much you pay for something in exchange for the promise that you\u2019ll return the product after a fixed period of time. TipTop will then resell that inventory to wholesalers or on other third-party marketplaces like eBay.<\/p>\n<p>\u201cA lot of people told me they would never use food delivery at some point in their life.\u201d<\/p>\n<p>It\u2019s no coincidence that Lehmann launched TipTop Cash the week after Apple announced its new flagship smartphone, the iPhone 15. He\u2019s hoping to offer a similar system to Apple\u2019s iPhone upgrade program. On TipTop Cash, you can simply purchase an iPhone for its list price minus, say, the $400 that TipTop predicts it can resell for in two years. Then, when those two years are up, turn it in and do it again. If the app\u2019s mechanics work, he said, it should make it easier for people to upgrade to the new phone, and whatever comes after it. The trick is to create a liquid market where owners know how much money they\u2019re getting, buyers understand the price they\u2019re paying, and Lehmann gets a cut.<\/p>\n<p><fbs-ad position=\"topx\" progressive=\"\" ad-id=\"article-0-topx-1\"><\/fbs-ad><\/p>\n<p>If the model seems too good to be true \u2014 with countless online resellers, tech giants and marketplaces not offering anything quite like it \u2014 that\u2019s because Lehmann\u2019s new venture arrives with plenty of risk. TipTop\u2019s models are doing a lot of work, from predicting whether a customer can be trusted to turn in an unseen product to guessing the market price and demand for that item months or years down the road. In reselling its inventory, TipTop needs to find a margin that makes it money, too, without gouging so much as to make its customers feel exploited.<\/p>\n<p>Lehmann\u2019s under no illusions to the contrary. But his experiences with Postmates also make him sound at peace, even wry, about making the attempt. \u201cA lot of people told me they would never use food delivery at some point in their life,\u201d he added. \u201cThen it became totally acceptable to push a button and have something delivered.\u201d<\/p>\n<h3 class=\"subhead3-embed color-body bg-base font-accent font-size text-align\">After the \u2018delivery wars\u2019<\/h3>\n<p>In January 2021, the month after Uber completed an all-stock acquisition of Postmates at a price tag of $2.65 billion, Lehmann was shown the door alongside many of his former executives and colleagues. Founded in 2011 in San Francisco before moving to other markets like New York with great buzz, Postmates reached 10 million customers and quarterly revenue of more than $100 million in 2020. It had taken on $900 million-plus from venture capitalists at a valuation of $2.4 billion, and even filed to go public.<\/p>\n<p><span style=\"background-color: inherit; font-family: inherit;\">But fellow startup DoorDash had at least partly eaten its delivery lunch, passing it in market share by the time it went public in March 2021 (the company reached a <\/span>first-day market cap<span style=\"background-color: inherit; font-family: inherit;\"> of $59 billion but now trades just over half of that). Postmates teamed up with Uber\u2019s UberEats unit in an alliance to survive. \u201cWe didn\u2019t win the food delivery wars, but we were a fantastic brand, and a company that was almost profitable at the time,\u201d Lehmann said now. <\/span><\/p>\n<p>After some months spent focused on his two young daughters, Lehmann in late 2021 met with Postmates\u2019 former backers to chat about his next move as a venture capitalist. But he was haunted by decisions he\u2019d made at Postmates that could\u2019ve changed its trajectory, like getting caught up in the hyper-competitive food delivery race instead of sticking to a broader \u201cmaster plan.\u201d He also realized he was happiest building startups, not advising them. \u201cInvesting in companies bores me more than anything else,\u201d Lehmann told <em>Forbes<\/em>.<\/p>\n<p>So when Netscape cofounder and past Midas List investor Marc Andreessen asked him about ideas he was considering, it wasn\u2019t a hard sell to jump back into startups again. Andreessen\u2019s firm, a16z, led a $23 million Series A funding round in TipTop as reported by TechCrunch last March, with Silicon Valley luminaries like Sam Altman and Naval Ravikant joining. TipTop skipped a seed round, Lehmann clarified, though he initially put up $500,000 of his own. (As one of 13 total employees, Lehmann said he also takes no salary.)<\/p>\n<p>&#8220;We were too dumb to invest in Bastian&#8217;s previous company, Postmates, so we&#8217;re excited to finally fix our mistake!&#8221; Andreessen wrote <em>Forbes <\/em>in an emailed statement.<\/p>\n<h3 class=\"subhead3-embed color-body bg-base font-accent font-size text-align\">Collecting receipts<\/h3>\n<p>Lehmann has kept tight-lipped about TipTop\u2019s product until now. It was previously rumored to be a crypto consumer project. Lehmann conceded a crypto angle was considered, related to collating a person\u2019s purchases from different sources into one ledger.. But TipTop didn\u2019t go ahead with that plan, Lehmann said, and has no crypto component now. Instead, the app that TipTop has actually built appears to draw inspiration from Affirm and the buy-now, pay-later companies, fashion resellers like The RealReal and Thredup, and Postmates itself.<\/p>\n<p>About 1,000 beta testers have tried TipTop Cash in recent months, with the startup underwriting $1 million in purchase offers. While consumer electronics are the company\u2019s initial focus, it tested other categories and will allow customers to request cash offers on any item for which they have a receipt moving forward, Lehmann said. TipTop Pay is currently in beta with merchants, the CEO added, but declined to provide further details.<\/p>\n<p>In a crowded category, Lehmann pointed to TipTop\u2019s convenience and transparency as ways that it could stand out. Approved transactions on TipTop Cash are deposited near-instantly onto debit cards, or within three days into bank accounts; no shipping is required, as a DoorDash courier picks up the product same-day. (\u201cIt\u2019s funny that Tony [Xu, DoorDash\u2019s CEO] and I get to work together again,\u201d Lehmann said.) Prices, meanwhile, are generated in real-time and presented alongside past and projected ones so customers can make what Lehmann argued is a fairer choice than they would face if given a lowball offer after going through the trouble to ship the item first. \u201cThat\u2019s designed to be a rigged game for the customer,\u201d he said.<\/p>\n<p><fbs-ad position=\"topx\" progressive=\"\" ad-id=\"article-0-topx-2\"><\/fbs-ad><\/p>\n<p>TipTop\u2019s models are only able to make such offers because when you sign up, you have to give it access to your Gmail or Amazon account so it can look through your purchase history, however, raising potential privacy and security concerns. Lehmann said customers uncomfortable with that arrangement could manually upload receipts for one-time offers, though they might not receive as favorable a price, or as fast. He declined to comment on what metadata TipTop is collecting within Gmail to verify a person\u2019s digital \u201cfingerprint,\u201d or whether it looks beyond emails flagged as receipts. \u201cIt enables the greatest convenience, but it can also be off-putting for some,\u201d Lehmann said more broadly.<\/p>\n<p>The entrepreneur freely admitted that the blue-chip retailer who makes what will likely be one of TipTop\u2019s flagship products \u2014 Apple \u2014 may never need to partner with TipTop due to its own financing and trade-in plans. Plenty of inventory will still come from third parties like Best Buy even then, he argued. \u201cMaybe to win Apple, we have to work really hard. Maybe we don\u2019t win Apple as a merchant. We can give everyone else an Apple-like experience,\u201d Lehmann said.<\/p>\n<p><fbs-ad position=\"topx\" progressive=\"\" ad-id=\"article-0-topx-3\"><\/fbs-ad><\/p>\n<p>There are a lot of such unanswered questions for Lehmann, this early into TipTop. He may launch TipTop Teams, a third app, for startups looking to buy MacBooks and hardware in bulk. Higher-end inventory could get packaged in fancy boxes, or come with a handwritten note. Just what items will be eligible for resale is already a point of friendly contention: Gokul Rajaram, a DoorDash executive and angel investor in TipTop, said he\u2019s asked Lehmann to help resell his unused Peloton, only to be rebuffed over its weight and shipping costs. Rajaram told <em>Forbes<\/em> that Lehmann is \u201crelentlessly resourceful,\u201d perhaps in the hope of still unloading his bike.<\/p>\n<p>The looming holiday season is likely coming too soon for TipTop to learn much about how customers are responding to its apps, Lehmann said; he\u2019s hoping that in one year\u2019s time, he\u2019ll have the data to know more. \u201cI\u2019m not arrogant enough to say I can predict the future, but I think this is interesting,\u201d Lehmann said. \u201cI\u2019m not saying if this will work. We\u2019re saying we want to figure out if we can make it work, and that\u2019s a big difference.\u201d<\/p>\n<p><fbs-ad position=\"topx\" progressive=\"\" ad-id=\"article-0-topx-4\"><\/fbs-ad>\n<\/div>\n<p>Read the full article <a href=\"https:\/\/www.forbes.com\/sites\/alexkonrad\/2023\/09\/21\/with-resale-app-tiptop-postmates-founder-bastian-lehmann-wants-to-turn-your-junk-into-cash\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Billed as a \u201creverse Postmates,\u201d TipTop has launched its first app, TipTop Cash, with the promise to help shoppers resell products like used iPhones. Bastian Lehmann spent 10 years building on-demand delivery service Postmates into a popular way to buy more products, fast. Now, he\u2019s back with a new startup called TipTop looking to do [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14882,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[77],"tags":[],"class_list":{"0":"post-14881","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-startups"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>With TipTop, Postmates Founder Bastian Lehmann Turns Junk Into Cash | Brandiary<\/title>\n<meta name=\"description\" content=\"Billed as a \u201creverse Postmates,\u201d TipTop has launched its first app, TipTop Cash, with the promise to help shoppers resell products like used iPhones.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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